Frequently Asked Questions
Does WiFi Setup offer online WiFi support?
To ensure that you have support at all times, WiFi Setup has partnered with JustAnswer to offer you 24/7 online support for all of your WiFi and connectivity needs.
What is JustAnswer, and how does it work?
JustAnswer is a website designed to provide you with expert help on any topic, including computer networking. You can connect and have a one-on-one conversation with an expert. They can help you with anything from connectivity issues to questions about specific equipment.
The network technicians at JustAnswer can give you personalized help. The experience is customized to your specific needs—no more digging around online to get answers to any of your WiFi questions.
How much does JustAnswer cost?
JustAnswer only has one goal in mind: providing you with the answers to any of your questions. To ask a question, you must pay a small fee. While the service is not free, it is still vastly cheaper than hiring professional help.
There is a membership option available for a low monthly fee, with which you can ask questions of any kind to the JustAnswer experts. You also receive access to the JustAnswer app, the library of past expert answers, and other perks.
How do I ask a question?
If you need WiFi support, go to justanswer.com and type your question into the box. Within a few minutes, you should receive an answer from one of JustAnswer’s experts. They may ask you a few more questions to get acquainted with your specific needs.
If you would like to ask any follow-up questions, you can send them to the expert by replying to your original question.
When should I expect to receive an answer?
Fortunately, you will not have to wait long to hear back from the experts at JustAnswer. Within a few minutes, you should receive an answer to your question.
What can I do if I’m unhappy with the answer I received?
If the answer to your question has not solved your problem, don’t worry! JustAnswer is committed to making sure you get the help you need. You can request to chat with a new expert available to you without any additional costs.
What can WiFi Setup do for me?
Fix your WiFi today
What are you waiting for? Contact us and get professional support in setting up a fast and stable WiFi network.